Cancellation Policy for Purchase Options

Some items in our store may be offered to you as a subscription, pre-order, or "try before you buy." This cancellation policy explains how you can modify or cancel such purchases.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries. These will be based on the term and frequency of the subscription you chose.
Your payment details will be securely stored, and you will be charged for each of these deliveries unless you have paid upfront.

Some subscriptions will renew automatically at the end of their term. If you do not wish to renew, you can cancel the subscription.
If you want to cancel or modify your subscription, you can do so at any time. You will find links to your order in your order confirmation emails. From there, you can manage your subscription.

For more information on returns and refunds, please refer to our Returns Policy.

Pre-orders

When you place a pre-order, you are purchasing an item that is not currently in stock or is coming soon.
We may collect no payment or partial payment at checkout, store your payment method, and charge the full or remaining payment at a later date when the order ships.

You can cancel a partially paid pre-order as long as it has not yet shipped.
If the order has already shipped, you cannot cancel it, but you may be able to request a full or partial refund.
For more information, please refer to our Returns Policy.

Try before you buy

When you order an item using the "Try before you buy" option, we authorize your payment method before shipping the order.
You will have a specified period of time to decide if you want to keep the item.
Once this period has elapsed and you have not returned the item, we will charge your payment method the full amount.